German Speaking Customer Relations Executive
Location: Manchester
Salary: £18000 - £21000 per annum
Contract: Permanent
Working for one of the most prestigious luxury brands in the automotive industry you will develop an exceptional understanding of the range of vehicles and services to fully embrace the clients brand values so that you can provide the ultimate service to every customer and ensure that their experience goes 'beyond the car'.
Responsibilities
- Highly skilled multilingual experts across all communication channels
- All specialists language speaker must also be able to communicate in English across all channels to the required standard
- Previous experience of working for a premium brand within an office, retail or hospitality environment
- Excellent customer service and prospecting skills with the ability to establish the needs of the customer and develop great customer relationships
- A confident and articulate telephone manner in English and your specialist language
- Be able to demonstrate strong problem solving capabilities
- The ability to empathise and really put yourself in the customer's shoes
- The ability to be a team player
- Evidence of a proactive 'can do' approach
- Excellent planning and organisation skills
- Strong administrative skills with a keen eye for detail
- A passion for the Automotive world is highly desired
To apply please send your CV to